At Zana Lifestyle, we value the privacy and security of our users. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights and choices regarding your personal information. By using the Zana Lifestyle app and website (collectively referred to as the "Platform"), you consent to the practices described in this Privacy Policy.
Information We Collect:
1.1 Personal Information:
- When you create an account, we may collect your name, email address, phone number, and other contact information.
- When you make a purchase, we collect your payment details, shipping address, and order history.
- If you choose to participate in surveys, contests, or promotions, we may collect additional personal information.
- We may collect information you provide when you contact our customer support team or interact with us through social media platforms.
1.2 Non-Personal Information:
- We collect certain non-personal information automatically when you use our Platform, such as device information, IP address, browser type, and usage statistics.
Use of Information:
- We use the collected personal information to provide and improve our services, process orders, handle customer inquiries, and personalize your shopping experience.
- Non-personal information is used for statistical analysis, troubleshooting, and improving our Platform's performance and functionality.
- We may also use your information to send you marketing communications if you have opted-in to receive them. You can opt-out of these communications at any time.
Sharing of Information:
- We may share your personal information with trusted third parties, such as payment processors, shipping partners, and service providers, to fulfill your orders and provide our services.
- We may share non-personal information with third parties for analytical or marketing purposes.
Cookies and Similar Technologies:
- We use cookies and similar technologies to enhance your browsing experience, analyze trends, and gather demographic information.
- You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain features and functionality of our Platform.
Data Security:
- We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.
- While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Third-Party Links:
- Our Platform may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of these third-party sites.
Children's Privacy:
- Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.
Your Rights and Choices:
- You have the right to access, update, or delete your personal information. You can do so by logging into your account or contacting us directly.
- You may also have the right to restrict or object to the processing of your personal information, as well as the right to data portability.
- If you no longer wish to receive marketing communications, you can opt-out by following the instructions provided in those communications.
Changes to the Privacy Policy:
- We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by posting an updated version on our Platform or via other communication channels.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at zanalifestylebd@gmail.com. By using the Zana Lifestyle app and website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.
